In return we will offer you the opportunity to build your career. If you have a positive attitude and the right skills, you could become one of many colleagues who enjoy a successful career at The Pioneer Group. Take a look at our latest vacancies below.

If you require any further information please contact HR on 0121 748 0875 or recuitment@pioneergroup.org.uk

Imran Khalifa, our Learning and Development & HR Manager

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Post Graduate Contracts Manager Trainee

28th September 2018

As a Post Graduate Trainee Contracts Manager, we here at The Pioneer Group want to share our expertise with you. This is a fantastic opportunity for the successful candidate to develop skills and hands on experience in a range of asset management, housing development and contract management functions.

The Pioneer Group has recently re-structured our Asset Management and Development functions in preparation for the delivery of a new Corporate Plan. As a result, a number of new opportunities are now available and we are looking for a passionate individual to join the team, who is excited to start their career.

The role will include all aspects of contract management – you will learn processes from inception to completion; working as part of a team to deliver projects on time and on budget, within regulatory controls. This opportunity is part site-based, part office-based and you will be the first point of contact for tenants, members of the public, contractors, consultants and developers.

The successful Contracts Manager Trainee will be:

  • Educated in a related degree
  • Have a passion for project management
  • Have a keen eye for detail
  • Have excellent Maths, English and interpersonal skills.
  • Be proficient in Microsoft and have a willingness to learn further IT systems

This is a fixed term full time contract for 2 years, you will be contracted to 37 hours per week, Monday to Friday but you may be required to work outside of normal business hours on occasion.
In return we provide the opportunity to work flexibly and a competitive salary of £18,307 per annum.

Please see the job description here.

The closing date will be Friday 19th October 2018 with interviews being held 25th October.

To apply please send a CV and covering letter to recruitment@pioneergroup.org.uk

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Part Time Asset Officer

12th October 2018

Asset Officer £28k (20 hours per week pro-rata)

This is a great opportunity to support our continuous improvement journey by helping to develop robust systems and processes, measuring performance and to support the day to day information needs of our busy Asset Management and Development department.

The Pioneer Group has recently re-structured its Asset Management and Development functions in preparation for the delivery of a new Corporate Plan. As a result, a number of new opportunities are now available and we are looking for a passionate individual to join the team.

This varied role will include improving systems and processes using Lean Six Sigma methodology, monitoring performance, using data intelligence to support operational decision making, contributing to the data collection and analysis to support longer term investment decisions and providing day to day support in a data rich environment.

The successful Asset Officer will:

  • Be familiar with the principles of process and performance management
  • Have a passion for systems, processes and data
  • Have a keen eye for detail
  • Have excellent Maths, English and interpersonal skills.
  • Be proficient in Microsoft Office and have experience of data analysis tools and IT systems.

This is a part-time role. You will be contracted to deliver 20 hours per week, which can be worked flexibly over three, four or five days, Monday to Friday.

Closing date: 12 Noon, 5 November 2018

Interviews: 13th November 2018

To apply please send a CV and covering letter to recruitment@pioneergroup.org.uk

Please see the Job Description here.

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New Tenancy Officer

12th October 2018

We are looking for an experienced housing professional with a keen understanding of tenancy management to ensure new tenants are given the support they need to sustain their tenancy and become part of a thriving community. The role of New Tenancy Officer acts as a first point of contact for new tenants, providing support and guidance as they settle into their new home, as well as coordinating void processes and allocations to ensure best use of housing stock.

The role encompasses several aspects of housing management including allocations, income collection, void management, antisocial behaviour and enforcement action.

The successful New Tenancy Officer will be:

  • Qualified at CIH Level 4 or above
  • Customer-focused and empathetic
  • An excellent communicator
  • Highly organised
  • A strong influencer, able to engage colleagues from a variety of disciplines

This is a permanent role with standard 37 hours per week Monday to Friday based in Castle Vale, but you may be required to work outside of normal business hours or at other locations on occasion. In return we provide the opportunity to work flexibly and a competitive salary starting at £25,967 per annum.

The closing date will be Sunday 4 November 2018. Successful applicants will be invited to attend an assessment on 15 November and interview on 16 November 2018.

For informal enquiries, please speak to Anna Paterson on 0121 748 8100. To apply please send a CV and covering letter to recruitment@pioneergroup.org.uk.

Please find job description attached here.

 

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Empty Homes and Information Officer

16th October 2018

Empty Homes and Information Officer

As the Empty Homes and Information Officer, The Pioneer Group will welcome you to a new Asset Management Team that is at the start of an exciting journey. This is a fantastic opportunity for the successful candidate to develop The Pioneer Group’s void/empty homes promise to our customers, establishing robust stock condition data and delivering a first class disabled adaptation service.

The Pioneer Group has recently re-structured our Asset Management and Development functions in preparation for the delivery of a new Corporate Plan. As a result, a number of new opportunities are now available and we are looking for a passionate individual to join the team, who is prepared to develop the service for our customers.

The roll will include all aspects of empty homes/voids asset management – including providing day to day management and communication with contractors and suppliers, undertaking health and safety inspections/audits, undertaking stock condition surveys and managing the improvements for disabled adaptations. You will work as part of a team to deliver projects on time and on budget, within regulatory controls. This opportunity is part site-based, part office-based and you will be the first point of contact for customers, members of the public, contractors.

The successful candidate will be:

  • Educated to HNC or equivalent
  • Have a passion for contract management
  • Have a keen eye for detail
  • Have excellent interpersonal skills.
  • Have experience of Microsoft and have a willingness to learn further IT systems

This is a full time position, you will be contracted to a flexible 37 hours per week, Monday to Friday.
In return we provide the opportunity to work flexibly and a competitive salary of £25,967 per annum.

To apply please send a CV and covering letter to recruitment@pioneergroup.org.uk

The closing date will be 5th November 2018 with interviews being held w/c 19th November.

Please see job description here.

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Customer 1st Team Leader

15th October 2018

We are looking for an enthusiastic and process/analytical minded professional with a strong customer focussed mentality. The role of the Customer 1st Team Leader is to continue to develop our frontline Customer 1st service and continue to improve the service offered to our customers both internal and external. We are looking for someone who will be able to develop our complaints offering and provide a platform to ensure the customer voice us heard and acted upon.

In line with our Customer Experience Strategy we are also looking for an innovative and creative thinker who will bring elements of this strategy to life including a channel choice offer to customers which will be new to the organisation. Using customer insight it is vital this person can get to the root cause of customer feedback to ensure that the right processes are in place for our customers.

The successful Customer 1st Team Leader will:

  • Have a track record of improving processes
  • Be customer focussed and able to deal with challenging interactions
  • Have experience in managing a team
  • Track record of working cross functionally and collaboratively
  • Have experience of managing both internal and external stakeholders
  • Have experience of identifying service improvements and implementing new procedures as a result

This is a permanent role with standard 37 hours per week Monday to Friday based in Castle Vale, but you may be required to work outside of normal business hours or at other locations on occasion. In return we provide the opportunity to work flexibly and a competitive salary starting at £25,967 per annum.

The closing date will be 30 October 2018. Successful applicants will be invited to attend an assessment on 8 November.

For informal enquiries, please speak to Tansy Crowley-Sweet on 0121 748 8100. To apply please send a CV to recruitment@pioneergroup.org.uk.

Please see job description attached here.