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Training programme supports Pioneer Group’s community focus

Employees of The Pioneer Group have completed a key training programme as they strive to enhance efficiency and meet community needs.

Eighteen staff members have undertaken Lean Six Sigma training which equips them with the skills to improve business processes in order to boost productivity, efficiency and customer service.

Simon Wilson, CEO of The Pioneer Group, said: “Our employees are committed to improving our processes to enable us to offer more significant and positive resources to the community, so it’s fantastic to see them successfully completing this training.

“These skill sets coincide with The Pioneer Group’s mission to continue providing community-driven housing solutions and support services to meet the aspirations of the local community.”

Lean Six Sigma Training is delivered in levels that are represented by coloured belts, similar to those in martial arts.

Those completing the yellow belt training were Sarah Benton, Tansy Crowley-Sweet, Jon Dickin, Rob Elkins, Imran Khalifa, Rebecca North, Hannah Pryce and Tom Rattigan.

And going through the white belt training were Danya Defraytus, Lee Crofts, Daniel Lewis, Anna Paterson, Carmen Radway, Aston Russell and Mohammed Sarfraz.

The training was delivered by Investors in Excellence, which specialises in helping teams and organisations improve their performance and productivity.

IiE’s CEO, Judy Hart, said: “Congratulations to the team. The Pioneer Group is clearly focused on providing an excellent service to the local community and is committed to continuous improvement.

“I have no doubt they will put their new skills to good use in a wide range of projects. Staff really embraced the training and we look forward to hearing the results achieved over the next few months.”